Questions, answered plainly.

Click 'Get started' on our homepage and set it up yourself. Want us to do it? Concierge does it for you.

Bloomily is cloud-based, so there's nothing to install on your computers. Simply log in through your web browser. For mobile, download our native apps from the App Store (iOS) or Google Play (Android parent app).

Yes. Send us your file and we'll bring your families in. Or bring your list as it is, and AI help reads it. You check it before it saves.

AI help is built in, plus full support from our team. Training for your staff comes with Concierge, in person if you want it.

Bloomily runs preschools, camps, afterschool programs and drop-in centers. Self-serve is one kind of program. Run more than one? Talk to us.

Yes! We support 7 add-on types: Early Care, Extended Care, Meals, Merchandise, Transportation, Activities, and Supplies. Parents select these during registration and they flow through to billing automatically.

$249 a month per location, with unlimited children. Free for licensed home daycares up to 18 children. We don’t charge per child, so growing doesn’t cost more. See it all on our pricing page. Larger districts, multi-site groups and camp networks are quoted. Let’s talk.

Yes. Each version page has a walkthrough. Click around at your own pace. No account needed. When you’re ready, get started. It is $249 a month per location, with a 60-day money-back guarantee. Or book a demo.

Every plan is backed by a 60-day money-back guarantee. Your 60 days start on your first payment. Cancel inside that window and we send back every subscription payment you've made. You don't have to ask for it, and there are no hoops.

We accept all major credit cards and ACH bank transfers for subscription payments. For parent billing, we support credit cards, debit cards, and ACH transfers.

Yes, from inside your account. Move from Home to Standard whenever you like, and nothing you set up is lost. With 18 children or fewer, you can move from Standard back to Home when your paid period ends. For Concierge, talk to us and you get a number in writing.

Standard has attendance, daily reports, billing, parent apps, developmental tracking and more. Home is free for licensed home daycares: up to 18 children, you and one helper. It covers check-in, tuition, daily reports and photos, and messages in the app, but not texts. Concierge is the same product as Standard, with more of our team.

Five ways in: QR code, NFC tag tap, tablet kiosk, geofencing and PIN. Late pickups are flagged. Charge or waive the fee in one tap.

Yes! We offer ELOF-aligned developmental tracking across 6 domains. They are Cognitive, Language & Literacy, Social-Emotional, Physical Development, Self-Help Skills, and Creative Expression. Each skill uses a 4-level scale from Not Yet to Exceeding.

Yes. Families pay by card or by bank transfer (ACH). Bank transfer costs less. Every payment through Bloomily carries a processing fee. The processing fee is 3.5% on cards, plus $0.30 on payments under $60, and 1% on bank transfers. A bank transfer fee is at least $0.50 and never more than $8. The fee always applies. What your program picks is who covers it: your families, or you. You can also turn on AutoPay, and we retry failed payments for you.

Yes. Our iOS staff app has offline capabilities. Staff can record check-ins, activities, and notes without internet. Data syncs automatically when connection is restored.

Security is our top priority. We use bank-level encryption (AES-256) and secure connections (TLS 1.3). All data is hosted with SOC 2 Type II certified providers (Supabase/AWS, Vercel).

Yes. We take children's privacy seriously and comply with COPPA requirements. We collect only necessary data, require parental consent, and give parents control over their child's information.

No. Bloomily's AI help works on words and tasks: it drafts messages, translates, summarizes and handles admin. It never scores behavior, profiles children or watches them. Your families' and children's data never trains outside AI models. You stay in control: AI help suggests and drafts, and you decide what happens.

You own your data. We are a service provider that processes data on your behalf. You can export your data at any time, and we delete data upon contract termination as required.

Data is stored in secure data centers in the United States. We use Supabase (backed by AWS) for database hosting and Vercel for application hosting, both SOC 2 compliant.

AI help is built in, plus full support from our team. Concierge adds priority support and a dedicated account manager.

Tell us in Bloomily, under Help & requests, and follow its status there. We review every request and put what matters most to centers first.

Parents have native apps on both iOS and Android. For staff, our iOS app (iPhone/iPad) provides the full daily classroom experience. Most teachers already have an iPhone they can use. If you need to purchase devices, contact us and we'll recommend the best options. On Android, staff use the mobile-optimized web app.

True native apps. Our iOS apps are built with SwiftUI and our Android parent app is built with Kotlin/Jetpack Compose. They are fast, responsive, and feel native, not web pages in a wrapper.

Yes. Staff download the free Bloomily Center app on their iPhones. The app only accesses work-related data. We don't touch personal photos, contacts, or other data. Android staff can use our mobile-optimized web app.

No problem! Contact us and we'll help you choose the right iPhones or iPads for your classrooms and budget.

Send us your file and we'll bring your families in. Or bring your list as it is, and AI help reads it. You check it before it saves. You can run both systems side by side while you switch.

Yes. Families register from your page and pay a deposit. Counselors check campers in from an iPhone.